Terms and Conditions

Welcome to Jadencoco's Gift Atelier. By using our website and placing an order, you agree to the following terms and conditions:

1. Product Information
All of our preserved flowers and moss arrangements are handmade. Slight variations in color, size, and placement may occur, but this does not constitute a defect. Product photos are for reference only.

2. Custom Orders
For custom designs, we will confirm the design details before we begin. Full payment is required before production. Custom orders are non-refundable.

3. Pricing and Payment
All prices are listed in US dollars and we reserve the right to change them at any time. Full payment must be made before orders are shipped.

4. Shipping
We offer worldwide shipping. Delivery times may vary depending on location and courier service. We are not responsible for delays caused by customs or incorrect shipping information provided by the customer.

5. Returns and Refunds
Due to the nature of our products, we do not accept returns unless the item is damaged or the information provided is incorrect. Please refer to our Return and Refund Policy for details.

6. Intellectual Property
All content on our website, including photos, logos, and designs, is the property of Jadencoco's Gift Atelier and may not be used without permission.

7. Privacy
We respect your privacy and are committed to protecting your personal information. Please see our Privacy Policy for details.

8. Limitation of Liability
We are not responsible for any direct, indirect, or consequential damages arising from the use of our products or website.